Shipping policy

We want your furry friends to enjoy their new products as soon as possible! Here’s everything you need to know about shipping with Happypaws.

1. Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order is processed.

2. Shipping Methods & Delivery Times

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 2–5 business days

  • Delivery times may vary depending on your location and shipping provider.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and the weight of your order.

  • Free shipping is available on orders over $50.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order online at any time.

5. International Shipping

  • Currently, we only ship within [insert countries you ship to, e.g., USA & UK].

  • International shipping times and fees vary by destination.

6. Lost or Damaged Orders

  • Happypaws is not responsible for lost or delayed packages due to carrier issues.

  • If your order arrives damaged, please contact us at support@happypaws.com within 7 days of delivery for assistance.

7. Contact Us